In 1993, the Luther Village Owners Corp. contacted Ken Bruce to see if he was interested in running a salon in their neighborhood. Bruce took ownership of the salon in 1994 and in 1996 formed Creative Designers, a corporation, which would run the salon. Bruce was president and operator of the salon.
Creative Designers employed all of the hairstylists who worked at the salon as independent contractors on one-year contracts. One of the stylists was the plaintiff, Ghada Hanna, who was hired in 2008.
The salon where Hanna worked was renovated by Luther Village in 2008. A series of “flip-top countertops” were installed, which could be tilted and locked into an upright position to allow increased reach and then be lowered again for counter space. Maintenance and modifications to the salon fixtures, including the countertops, was carried out by Luther Village.